The official hiptop.com Hardware Troubleshooting Forum is a great place to not only ask your questions but also read previous questions and answers regarding hardware issues. Visit the search page to search for a specific issue.

Pages 50-53 of the official Hiptop / Sidekick Reference Manual cover some common troubleshooting issues. Amongst them are what to do if you lose your device, how to clean the screen, how to improve radio reception when in a fringe coverage area and more.

If you are experiencing issues with the original Hiptop 1 or Sidekick 1, you can reference pages 45-48 in the Hiptop 1 Reference Manual.